Small Business
+3
May 27, 2026
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3 min read
New research shows slow response times are the top reason customers leave small businesses. The data points to a process failure, not a software gap.
AI Education
May 12, 2026
2 min read
OpenAI announced this week that it will place ads inside ChatGPT. Most coverage focused on the business model. The more important question for small business owners is what happens when AI becomes the place people learn about AI.
AI Costs
Feb 10, 2026
Before you approve any new AI spend, answer three questions.
